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			Manual for call center agents / Teresita A. Aureus, Cecilia A. Suarez by Aureus, Teresita A Suarez, Cecilia A Material type: Text; Format: print ; Literary form: Not fiction Publisher: Quezon City : C&E Pub., [2005] Availability: Items available for reference: Main Library: Room use only (1)Call number: F 658.812 Au927m 2005. Save to lists Add to cart (remove)
			The Apple experience : secrets to building insanely great customer loyalty by Gallo, Carmine [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, [2012] Availability: Items available for loan: Main Library (1)Call number: C 658.812 G172a 2012. Place hold Save to lists Add to cart (remove)
			Service leadership : the quest for competitive advantage / Svafa Gronfeldt, Judith Strother by Gronfeldt, Svafa [author] Strother, Judith [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Thousand Oaks, CA : SAGE Publications, [2006] Availability: Items available for reference: Main Library: Room use only (1)Call number: R 658.812 G876s 2006. Save to lists Add to cart (remove)
			A guide to customer service skills for the service desk professional by Knapp, Donna [author] Edition: Third edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, MA : Course Technology/Cengage Learning, [2011] Availability: Items available for reference: Main Library: Room use only (1)Call number: R 658.812 K67g 2011. Save to lists Add to cart (remove)
			Work-imposed stress and sexual risk behaviors among customer service representatives / by Divinia Joy C. Tuzon by Tuzon, Divinia Joy C Material type: Text; Format: print ; Literary form: Not fiction Dissertation note: Thesis (M.A.)--University of the East Ramon Magsaysay Memorial Medical Center, Inc. Availability: Items available for reference: Main Library: Room use only (1)Call number: F 158.72 T968w 2010. Save to lists Add to cart (remove)
			Guest service in the hospitality industry by Bagdan, Paul [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, NJ : John Wiley & Sons, ©2013 Availability: Items available for reference: Main Library: Room use only (1)Call number: R 338.4791 B144g 2013. Save to lists Add to cart (remove)
		Local cover image	The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / David Meerman Scott by Scott, David Meerman [author] Edition: Revised and expanded Material type: Text; Format: print ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, [2016] Availability: Items available for loan: Balingasa Branch (1)Call number: R 658.85 Sc425n 2016. Cubao Branch (1)Call number: R 658.85 Sc425n 2016. Greater Project 4 Branch (1)Call number: C 658.85 Sc425n 2016. Krus na Ligas Branch (1)Call number: R 658.85 Sc425n 2016. Main Library (1)Call number: C 658.85 Sc425n 2016. Masambong Branch (1)Call number: R 658.85 Sc425n 2016. Payatas Lupang Pangako Branch (1)Call number: R 658.85 Sc425n 2016. Project 7 Branch (1)Call number: R 658.85 Sc425n 2016. Project 8 Branch (1)Call number: R 658.85 Sc425n 2016. San Isidro Galas Branch (1)Call number: R 658.85 Sc425n 2016. Talipapa Branch (1)Call number: R 658.85 Sc425n 2016. Place hold Save to lists Add to cart (remove)
		Local cover image	Customer care & interpersonal skills Material type: Computer file; Format: electronic available online Publisher: [Canada] : 3G E-Learning Smart Library, 2020 Online resources: Click here to access online Availability: Items available for loan: Accessible online (1). Place hold Save to lists Add to cart (remove)
		Local cover image	Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner by Brinkman, Rick [author] Kirschner, Rick [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, [2006] Availability: Items available for loan: Project 8 Branch (1)Call number: C 658.812 B858l 2006. Place hold Save to lists Add to cart (remove)
		Local cover image	The customer-driven company : moving from talk to action / Richard C. Whiteley by Whiteley, Richard C [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Reading, Massachusetts : Addison-Wesley Publishing, [1991] Availability: Items available for loan: Bagong Silangan Branch (1)Call number: C 658.812 W594c 1991. Place hold Save to lists Add to cart (remove)
		Local cover image	Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown by Sewell, Carl [author] Brown, Paul B [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Doubleday, 1990 Availability: Items available for loan: Bagong Silangan Branch (1)Call number: C 658.812 Se516c 1990. Place hold Save to lists Add to cart (remove)
		Local cover image	Customer service : building successful skills for the twenty-first century / Robert W. Lucas by Lucas, Robert W [author] Edition: Third edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill/Irwin, [2005] Availability: Items available for loan: Main Library (1)Call number: C 658.812 L933c 2005. Place hold Save to lists Add to cart (remove)
		Local cover image	The fast forward MBA in technology management / Daniel P. Petrozzo by Petrozzo, Daniel P [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : John Wiley & Sons, [1998] Availability: Items available for loan: Cubao Branch (1)Call number: C 658.4038 P497f 1998. Place hold Save to lists Add to cart (remove)
		Local cover image	The agile manager's guide to customer-focused selling / by Len D'Innocenzo and Jack Cullen by D'Innocenzo, Len [author] Cullen, Jack [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Bristol, Vermont : Velocity Business Publishing, [1998] Availability: Items available for loan: Holy Spirit Branch (1)Call number: C 658.812 D585a 1998. Place hold Save to lists Add to cart (remove)
		Local cover image	Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss by Goldman, Steven L [author] Nagel, Roger N [author] Preiss, Kenneth [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Van Nostrand Reinhold, [1995] Availability: Items available for loan: Greater Project 4 Branch (1)Call number: C 658.812 G619a 1995. Place hold Save to lists Add to cart (remove)
		Local cover image	A complaint is a gift workbook : 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty / Janelle Barlow, Victoria Holtz by Barlow, Janelle [author] Holtz, Victoria [author] Edition: First edition Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Oakland, California : Berrett-Koehler Publishers, [2023] Online resources: Click here to access online Availability: Items available for loan: Accessible online (1). Place hold Save to lists Add to cart (remove)
		Local cover image	Customer service Series: Ferguson's careers in focus Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : Ferguson, [2021] Online resources: Click here to access online Availability: Items available for loan: Accessible online (1). Place hold Save to lists Add to cart (remove)