A guide to customer service skills for the service desk professional

By: Material type: TextTextPublisher: Boston, MA : Course Technology/Cengage Learning, [2011]Edition: Third editionDescription: xix, 488 pages : illustrationsContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780538748537
Subject(s): Genre/Form:
DDC classification:
  • 658.812
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Barcode
Book Book Main Library Reference Section Reference R 658.812 K67g 2011 (Browse shelf(Opens below)) c. 1 Room use only 32574QC

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.