Normal view MARC view ISBD view

A guide to customer service skills for the service desk professional

Knapp, Donna

A guide to customer service skills for the service desk professional - Third edition - xix, 488 pages : illustrations

Includes bibliographical references and index.

ISBN: 9780538748537

Subjects--Topical Terms:
Customer services

Index Terms--Genre/Form:

Dewey Class. No.: 658.812

Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)