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Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund by
Edition: 1st edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Gallup Press, 2007
Availability: Items available for loan: Cubao Branch (1)Call number: R 658.812 F597h 2007.

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Customer value management
Material type: Computer file Computer file; Format: electronic available online remote
Publisher: [Canada] : 3G E-Learning Smart Library, 2020
Online resources:
Availability: Items available for loan: Accessible online (1).

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Introduction to customer relationship management
Material type: Computer file Computer file; Format: electronic available online remote
Publisher: [Canada] : 3G E-Learning Smart Library, 2020
Online resources:
Availability: Items available for loan: Accessible online (1).

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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : McGraw-Hill, [2006]
Availability: Items available for loan: Project 8 Branch (1)Call number: C 658.812 B858l 2006.

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What clients love : a field guide to growing your business / Harry Beckwith by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Warner Books, [2003]
Availability: Items available for loan: San Isidro Galas Branch (1)Call number: C 658.8 B397w 2003.

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The customer-driven company : moving from talk to action / Richard C. Whiteley by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Reading, Massachusetts : Addison-Wesley Publishing, [1991]
Availability: Items available for loan: Bagong Silangan Branch (1)Call number: C 658.812 W594c 1991.

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Sales effectiveness training : the breakthrough method to become partners with your customers / Carl D. Zaiss and Thomas Gordon by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Dutton, [1993]
Availability: Items available for loan: Cubao Branch (1)Call number: C 658.85 Z21s 1993.

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Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Boston, Massachusetts : Harvard Business School Press, [1997]
Availability: Items available for loan: Sta. Lucia Branch (1)Call number: C 658.800285 H141n 1997.

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Customer centric strategy / Kerri Shields by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: [Place of publication not identified] : [publisher not identified], [2021]
Online resources:
Availability: Items available for loan: Accessible online (1).

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Mastering Microsoft Dynamics 365 implementations / Eric Newell by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Indianapolis, Indiana : Sybex, [2021]
Availability: Items available for reference: Main Library: Room use only (1)Call number: R 005.5 N544m 2021.

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Customer relationship management : a global approach / Samit Chakravorti by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Los Angeles : SAGE Publications, [2023]
Availability: Items available for reference: Lagro Branch: Room use only (1)Call number: R 658.812 C435c 2023. Main Library: Room use only (1)Call number: R 658.812 C435c 2023.