Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund
Material type:
- 9781595620163
- 658.8/12
Item type | Current library | Collection | Call number | Status | Barcode | |
---|---|---|---|---|---|---|
![]() |
Cubao Branch Reference Section | Circulation | R 658.812 F597h 2007 (Browse shelf(Opens below)) | Available | 115520d |
Includes bibliographical references (pages [289]-313).
There are no comments on this title.
Log in to your account to post a comment.