Normal view MARC view ISBD view

Human sigma : managing the employee-customer encounter

Fleming, John H.

Human sigma : managing the employee-customer encounter / John H. Fleming, Jim Asplund - 1st edition - 313 pages : illustrations

Includes bibliographical references (pages [289]-313).

ISBN: 9781595620163

Subjects--Topical Terms:
Customer relations
Sales management
Consumer satisfaction

Dewey Class. No.: 658.8/12

Place hold
Print
Cite
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)