Sales training solutions / edited by Renie McClay

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Material type: Text

TextPublisher: Chicago, Illinois : Kaplan Publishing, [2006]Description: xi, 322 pages : illustrationsContent type:

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Contents:

What do salespeople want? / Becky Steward-Gross

Getting leadership support / Jim Graham

Sales managers as key stakeholders / Don Sterkel

Building a business case for sales training / Bob Rickert

Creating a stellar customer-centric sales force / Susanne Conrad

Building a training program / Michael Rockelmann

Making an outsourcing decision / Michael Rockelmann

Making sales training fun, interactive, and educational / Renie McClay

Creating effective product training / Diane M. Boewe

Tech talk - teaching technology to sales professionals / Luann Irwin

Developing strategies for sales training technology selection / William Magagna

Measuring the impact of sales training / Gary Summy

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	Greater Project 4 Branch Reference Section	Circulation	C 658.31245 Sa163 2006 (Browse shelf(Opens below))	Available	120449d

Includes bibliographical references and index.