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Service leadership : the quest for competitive advantage / Svafa Gronfeldt, Judith Strother

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Material type: Text

TextPublisher: Thousand Oaks, CA : SAGE Publications, [2006]Description: xiii, 319 pages : illustrationsContent type:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	Main Library Reference Section	Reference	R 658.812 G876s 2006 (Browse shelf(Opens below))	Room use only	32452QC

Includes bibliographical references (pages 283-298) and index.

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