Service leadership (Record no. 4726)

MARC details
000 -LEADER
fixed length control field 00814nam a22002537a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20231103122845.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160613s2006 caua|||| b||| 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781412913751
040 ## - CATALOGING SOURCE
Transcribing agency QCPL
Description conventions rda
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 685.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gronfeldt, Svafa
Relator term author
245 10 - TITLE STATEMENT
Title Service leadership
Remainder of title : the quest for competitive advantage
Statement of responsibility, etc. / Svafa Gronfeldt, Judith Strother
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Thousand Oaks, CA :
Name of producer, publisher, distributor, manufacturer SAGE Publications,
Date of production, publication, distribution, manufacture, or copyright notice [2006]
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 319 pages :
Other physical details illustrations
336 ## - Content Type
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - Carrier Type
Source rdacarrier
Carrier type term volume
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (pages 283-298) and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
General subdivision Management
655 ## - INDEX TERM--GENRE/FORM
Source of term lcgft
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Strother, Judith
Relator term author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Lost status Library use only Collection code Permanent Location Current Location Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Full call number Barcode Copy number Koha item type
  Room use only Reference Main Library Main Library Reference Section 10/22/2013 Purchased 3819.00 13-1371 (1) R 658.812 G876s 2006 32452QC c. 1 Book
  Temporarily Closed Reference Novaliches Branch Novaliches Branch Reference Section 10/22/2013 Purchased 3819.00 13-1371 (2) R 658.812 G876s 2006 32453QC c. 2 Book