Manual for call center agents / Teresita A. Aureus, Cecilia A. Suarez

By: Contributor(s): Material type: TextTextPublisher: Quezon City : C&E Pub., [2005]Description: 263 p. : illContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9715844073
Subject(s): Genre/Form:
DDC classification:
  • 658.812
Contents:
Asking for and giving information/ kinds of questions
Giving assistance/ subject-verb agreement
Giving options/ Verb tenses
Handling complaints/ prepositions
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book Main Library Filipiniana Section Filipiniana F 658.812 Au927m 2005 (Browse shelf(Opens below)) Room use only 19732QC

Asking for and giving information/ kinds of questions

Giving assistance/ subject-verb agreement

Giving options/ Verb tenses

Handling complaints/ prepositions

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