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Sales effectiveness training : the breakthrough method to become partners with your customers / Carl D. Zaiss and Thomas Gordon

By: Contributor(s): Material type: TextTextPublisher: New York : Dutton, [1993]Description: x, 237 pages : illustrationsContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0525936769
Subject(s): DDC classification:
  • 658.85
Contents:
Introduction : two views of sales
Why the traditional sales model doesn't work
The paradigm shift in sales
Selling in the synergistic paradigm
How to listen more effectively to buyers and others
Greater sales results through listening
How to break through to new levels of self-expression
The impact of authentic communication
How to resolve conflicts so that no one loses
Shape your own future or be shaped by it
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book Cubao Branch Reference Section Circulation C 658.85 Z21s 1993 (Browse shelf(Opens below)) Available 125226d

Includes index.

Introduction : two views of sales

Why the traditional sales model doesn't work

The paradigm shift in sales

Selling in the synergistic paradigm

How to listen more effectively to buyers and others

Greater sales results through listening

How to break through to new levels of self-expression

The impact of authentic communication

How to resolve conflicts so that no one loses

Shape your own future or be shaped by it

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