Customers for life : how to turn that one-time buyer into a lifetime customer / by Carl Sewell and Paul B. Brown
Material type:
- text
- unmediated
- volume
- 0385415036
- 658.812
Item type | Current library | Collection | Call number | Status | Barcode | |
---|---|---|---|---|---|---|
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Bagong Silangan Branch Reference Section | Circulation | C 658.812 Se516c 1990 (Browse shelf(Opens below)) | Available | 90250d |
Ask your customers what they want ... and give it to 'em
How to give good service every time
People : how to care for customer--and employees
What do you pay to get good service?
Leadership is performance
Every impression is important
Creating product that are easy to sell
Borrow, borrow, borrow
You are the message
Bring 'em back alive
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