Customers for life (Record no. 16799)

MARC details
000 -LEADER
fixed length control field 01262nam a22003617a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20231106141124.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220815s1990 nyu |||| ||| 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0385415036
040 ## - CATALOGING SOURCE
Transcribing agency QCPL
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Sewell, Carl
Relator term author
245 10 - TITLE STATEMENT
Title Customers for life
Remainder of title : how to turn that one-time buyer into a lifetime customer
Statement of responsibility, etc. / by Carl Sewell and Paul B. Brown
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York :
Name of producer, publisher, distributor, manufacturer Doubleday,
Date of production, publication, distribution, manufacture, or copyright notice 1990
300 ## - PHYSICAL DESCRIPTION
Extent xx, 175 pages
336 ## - Content Type
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - Carrier Type
Source rdacarrier
Carrier type term volume
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Ask your customers what they want ... and give it to 'em
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note How to give good service every time
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note People : how to care for customer--and employees
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note What do you pay to get good service?
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Leadership is performance
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Every impression is important
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Creating product that are easy to sell
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Borrow, borrow, borrow
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note You are the message
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Bring 'em back alive
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Automobile industry and trade
General subdivision Customer services
Geographic subdivision United States
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Brown, Paul B.
Relator term author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Lost status Library use only Collection code Permanent Location Current Location Shelving location Date acquired Source of acquisition Full call number Barcode Koha item type
    Circulation Bagong Silangan Branch Bagong Silangan Branch Reference Section 09/04/2000 Donation C 658.812 Se516c 1990 90250d Book