Front office operations / Grayfield T. Bajao, Rene D. Osorno
Material type:
TextPublisher: Quezon City : Wiseman's Books Trading, 2020Description: x, 334 pages : illustrationsContent type: - text
- unmediated
- volume
- 9786214180943
- 647.94068
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
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Book
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Cubao Branch Filipiniana Section | Filipiniana | F 647.94068 B165f 2020 (Browse shelf(Opens below)) | c. 2 | Room use only | 51587QC | |
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Book
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Main Library Filipiniana Section | Filipiniana | F 647.94068 B165f 2020 (Browse shelf(Opens below)) | c. 1 | Room use only | 51586QC | |
|
Book
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Talipapa Branch Filipiniana Section | Filipiniana | F 647.94068 B165f 2020 (Browse shelf(Opens below)) | c. 3 | Room use only | 51588QC |
Browsing Main Library shelves, Shelving location: Filipiniana Section, Collection: Filipiniana Close shelf browser (Hides shelf browser)
| F 646.78 T925s 2015 Successful family : enhancing relationship with your spouse and children | F 647.94 L438 2009 Learn and practice hotel housekeeping | F 647.94 Ur73h 2016 Housekeeping | F 647.94068 B165f 2020 Front office operations | F 647.94068 B165o 2021 Operations management in hospitality and tourism business | F 647.94068 B165p 2020 Practicum training record book for hospitality management | F 647.94068 In61 2011 Introduction to hotel and restaurant management |
"A guide to effective customer service"--Cover.
Includes bibliographical references (pages 334).
Provide information in the hotel front office operations
Provide effective customer service
Receive and process reservations
Operate computerized reservations system
Provide accommodation reception services
Conduct night audit
Provide club reception services
Provide concierge and bell services
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