The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / David Meerman Scott
Material type:
TextPublisher: Hoboken, New Jersey : John Wiley & Sons, [2016]Edition: Revised and expandedDescription: xi, 292 pagesContent type: - text
- unmediated
- volume
- 9781119272427
- 658.85
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| R 658.4063 H431 2013 HBR's 10 must reads on innovation | R 658.4092 G625p 2013 Primal leadership : unleashing the power of emotional intelligence | R 658.848 C359i 2003 International marketing | R 658.85 Sc425n 2016 The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business | R 720.284 D852a 2015 Autodesk Revit Architecture 2016 : essentials | R 741.672 C435m 2009 My wonderful world of fashion : a book for drawing, creating, and dreaming | R 808.042 B938l 2014 The little seagull handbook |
Includes index.
The old world of sales and service
The new rules of sales and service
Your story
Integrating marketing and sales with buyer personas
The sales cycle is now the buying cycle
Agile, real-time social sales
The new service imperative
Agile, real-time social service
The social you
Your social company
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