"What do I say when ..." : a guidebook for getting your way with people on the job
Solomon, Muriel
"What do I say when ..." : a guidebook for getting your way with people on the job / Muriel Solomon - xvi, 296 pages
Includes index.
Part I. What to say to the people you work for How to communicate with a difficult boss The three principles of complaining to achieve your aim Preparing for presentation that will win points with your boss Four strategies that favorably shape the boss's perception of you Setting the stage to ask for a raise Part II. What to sat to the people you work with Sending the right message to vexing colleagues Speaking up and speaking out For guidelines for criticizing your peers Persuasion strategies to use when you have no authority How to capture the attention of your peers Part III. What to say to the people who work for you Four sure-fire ways to nurture loyalty from staff How to motivate a demoralized Activating nonperformers to action Encouraging troublesome workers to act responsibly Three cardinal rules for running dynamic meetings Extracting great ideas from your group
0139557822
Business communication
Communication in personnel management
658.452
"What do I say when ..." : a guidebook for getting your way with people on the job / Muriel Solomon - xvi, 296 pages
Includes index.
Part I. What to say to the people you work for How to communicate with a difficult boss The three principles of complaining to achieve your aim Preparing for presentation that will win points with your boss Four strategies that favorably shape the boss's perception of you Setting the stage to ask for a raise Part II. What to sat to the people you work with Sending the right message to vexing colleagues Speaking up and speaking out For guidelines for criticizing your peers Persuasion strategies to use when you have no authority How to capture the attention of your peers Part III. What to say to the people who work for you Four sure-fire ways to nurture loyalty from staff How to motivate a demoralized Activating nonperformers to action Encouraging troublesome workers to act responsibly Three cardinal rules for running dynamic meetings Extracting great ideas from your group
0139557822
Business communication
Communication in personnel management
658.452