The effective health care supervisor
McConnell, Charles R.
The effective health care supervisor / Charles R. McConnell - Sixth edition - xvii, 533 pages
Includes bibliographical references (pages 503-513) and index.
Part I. The setting An evolving role in a changing environment Health care : how is it different from "industry"? The nature of supervision : health care and everywhere Management and its basic functions Part II. The supervisor and self Delegation and empowerment : forming some good habits Time management : expanding the day without stretching the clock Self-management and personal supervisory effectiveness Part III. The supervisor and the employee Interviewing : start strong to recruit successfully The one-to-one relationship Leadership : style and substance Motivation : intangible forces and slippery rules Performance appraisal : cornerstone of employee development Criticism and discipline : guts, tact, and justice The problem employee and employee problems The supervisor and the human resources department Part IV. The supervisor and the task Ethics and ethical standards Decisions, decisions Management of change : resistance is where you find it Communication : not by spoken words alone How to arrange and conduct effective meetings Budgeting : annual task and year-long implications Quality and productivity : sides of the same coin Teams, team building, and teamwork Methods improvement : making work--and life--easier Reengineer and reduction in force Continuing education : your employees and you The supervisor and the law Living with HIPAA Organizational communication : looking up, down, and laterally Unions : avoiding them when possible and living with them when necessary
9780763739515
Health facilities--Personnel management
Supervision of employees
Hospitals--Personnel management
362.110683
The effective health care supervisor / Charles R. McConnell - Sixth edition - xvii, 533 pages
Includes bibliographical references (pages 503-513) and index.
Part I. The setting An evolving role in a changing environment Health care : how is it different from "industry"? The nature of supervision : health care and everywhere Management and its basic functions Part II. The supervisor and self Delegation and empowerment : forming some good habits Time management : expanding the day without stretching the clock Self-management and personal supervisory effectiveness Part III. The supervisor and the employee Interviewing : start strong to recruit successfully The one-to-one relationship Leadership : style and substance Motivation : intangible forces and slippery rules Performance appraisal : cornerstone of employee development Criticism and discipline : guts, tact, and justice The problem employee and employee problems The supervisor and the human resources department Part IV. The supervisor and the task Ethics and ethical standards Decisions, decisions Management of change : resistance is where you find it Communication : not by spoken words alone How to arrange and conduct effective meetings Budgeting : annual task and year-long implications Quality and productivity : sides of the same coin Teams, team building, and teamwork Methods improvement : making work--and life--easier Reengineer and reduction in force Continuing education : your employees and you The supervisor and the law Living with HIPAA Organizational communication : looking up, down, and laterally Unions : avoiding them when possible and living with them when necessary
9780763739515
Health facilities--Personnel management
Supervision of employees
Hospitals--Personnel management
362.110683