Implementing digital reference services : setting standards and making it real / edited by R. David Lankes [and three others]

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Material type: Text

TextPublisher: London : Facet Publications, [2003]Description: xv, 232 pages : illustrationsContent type:

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Item type	Current library	Collection	Call number	Status	Barcode
Book	Main Library Reference Section	Reference	R 025.524 Im34 2003 (Browse shelf(Opens below))	Room use only	16391QC

Includes bibliographical references and index.

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