Local cover image
Local cover image

Please don't shoot the messenger! : how to talk to demanding bosses, clueless colleagues, tough customers and difficult clients without losing your cool (or your job!) / Gary S. Goodman

By: Material type: TextTextPublisher: Lincolnwood, Illinois : Contemporary Books, [2000]Description: 183 pagesContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0809225204
Subject(s): DDC classification:
  • 658.4052
Contents:
Mastering the psychology of conflict prevention and conflict management
A universal model for communicating in the most challenging business situations
Leveling the playing field with your boss
Dramatically improving peer relationships at work
Communicating with those who report to you, and improving relations with those who don't
Troubleshooting the twenty-one toughest customer service and client communication situations
Communicating with vendors and important "outsiders"
How to prevent communication mishaps and miscues
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Status Barcode
Book Book Main Library Reference Section Circulation C 658.4052 G653p 2000 (Browse shelf(Opens below)) Available 99723d

Includes index.

Mastering the psychology of conflict prevention and conflict management

A universal model for communicating in the most challenging business situations

Leveling the playing field with your boss

Dramatically improving peer relationships at work

Communicating with those who report to you, and improving relations with those who don't

Troubleshooting the twenty-one toughest customer service and client communication situations

Communicating with vendors and important "outsiders"

How to prevent communication mishaps and miscues

There are no comments on this title.

to post a comment.

Click on an image to view it in the image viewer

Local cover image