Please don't shoot the messenger! (Record no. 16660)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01465nam a22003377a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20231110153452.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220729s2000 ilu 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0809225204 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | QCPL |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4052 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Goodman, Gary S. |
| Relator term | author |
| 245 10 - TITLE STATEMENT | |
| Title | Please don't shoot the messenger! |
| Remainder of title | : how to talk to demanding bosses, clueless colleagues, tough customers and difficult clients without losing your cool (or your job!) |
| Statement of responsibility, etc. | / Gary S. Goodman |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Lincolnwood, Illinois : |
| Name of producer, publisher, distributor, manufacturer | Contemporary Books, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2000] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 183 pages |
| 336 ## - Content Type | |
| Content type term | text |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia |
| 338 ## - Carrier Type | |
| Carrier type term | volume |
| Source | rdacarrier |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Mastering the psychology of conflict prevention and conflict management |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | A universal model for communicating in the most challenging business situations |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Leveling the playing field with your boss |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Dramatically improving peer relationships at work |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Communicating with those who report to you, and improving relations with those who don't |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Troubleshooting the twenty-one toughest customer service and client communication situations |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Communicating with vendors and important "outsiders" |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | How to prevent communication mishaps and miscues |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Negotiation in business |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Business & money |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Lost status | Library use only | Collection code | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Circulation | Main Library | Main Library | Reference Section | 01/23/2006 | Donation | C 658.4052 G653p 2000 | 99723d | Book |