| 000 | 00961nam a22002777a 4500 | ||
|---|---|---|---|
| 999 |
_c2451 _d2451 |
||
| 003 | OSt | ||
| 005 | 20231103120833.0 | ||
| 008 | 151106s2008 cau||||| b||| 001 0 eng | ||
| 020 | _a9780787998318 | ||
| 040 |
_cQCPL _erda |
||
| 082 | _a352.357 | ||
| 100 | 1 |
_aKeehley, Patricia _eauthor |
|
| 245 | 1 | 0 |
_aBenchmarking in the public and nonprofit sectors _b: best practices for achieving performance breakthroughs _c/ Patrcia Keeley, Neil N. Abercrombie |
| 250 | _aSecond edition | ||
| 264 | 1 |
_aSan Francisco, CA : _bJossey-Bass, _c[2008] |
|
| 300 | _axiv, 241 pages | ||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references (pages 227-231) and index. | ||
| 650 |
_aTotal quality management in government _zUnited States |
||
| 650 |
_aBench marking (management) _zUnited States |
||
| 655 | _2lcgft | ||
| 700 | 1 |
_aAbercronbie, Neil N. _eauthor |
|
| 942 |
_2ddc _cBOOK |
||