| 000 | 01556nam a22004097a 4500 | ||
|---|---|---|---|
| 999 |
_c19810 _d19809 |
||
| 003 | OSt | ||
| 005 | 20231103145253.0 | ||
| 008 | 230701s2000 caua b 001 0 eng d | ||
| 020 | _a0072126264 | ||
| 040 | _cQCPL | ||
| 082 | _a658.84 | ||
| 100 | 1 |
_aKeen, Peter G. W. _eauthor |
|
| 245 | 1 | 4 |
_aThe eProcess edge _b: creating customer value and business wealth in the Internet era _c/ Peter Keen, Mark McDonald |
| 264 | 1 |
_aBerkeley, California : _bOsborne/McGraw-Hill, _c[2000] |
|
| 300 |
_axx, 300 pages : _billustrations |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references (pages [285]-287) and index. | ||
| 505 | 0 | _aPart I. Defining the eProcess edge | |
| 505 | 0 | _aFrom Internet innovation to eProcess execution | |
| 505 | 0 | _aWhy process matters | |
| 505 | 0 | _aRedefining "Process" for the Internet era | |
| 505 | 0 | _aPart II. The relationship imperative | |
| 505 | 0 | _aValue networks: targeting eCommerce relationships | |
| 505 | 0 | _aDefining relationships: touch and texture | |
| 505 | 0 | _aValuing and sourcing eProcess capabilities | |
| 505 | 0 | _aPart III. Delivering eProcess results | |
| 505 | 0 | _aEmbedding business rules in software | |
| 505 | 0 | _aOut-tasking and in-sourcing | |
| 505 | 0 | _aBe exceptional: people plus process plus technology | |
| 505 | 0 | _aManaging an eCommerce business | |
| 650 | _aElectronic commerce | ||
| 650 | _aBusiness planning | ||
| 700 | 1 |
_aMcDonald, Mark _eauthor |
|
| 942 |
_2ddc _cBOOK |
||