000 01612nam a22004217a 4500
999 _c19329
_d19328
003 OSt
005 20231110153546.0
008 230523s1997 maua b 001 0 eng d
020 _a0875847595
040 _cQCPL
082 _a658.800285
100 1 _aHagel, John
_bIII
_eauthor
245 1 0 _aNet gain
_b: expanding markets through virtual communities
_c/ John Hagel III, Arthur G. Armstrong
264 1 _aBoston, Massachusetts :
_bHarvard Business School Press,
_c[1997]
300 _axv, 239 pages :
_billustrations
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references (pages 221-224) and index.
505 0 _aPart I. The real value of virtual communities
505 0 _aThe race belongs to the swift
505 0 _aReversing markets: how customers gain
505 0 _aThe new economics of virtual communities
505 0 _aThe shape of things to come
505 0 _aPart II. Building a virtual community
505 0 _aChoosing the way in
505 0 _aLaying the foundation: getting to critical mass
505 0 _aThe gardener's touch: managing organic growth
505 0 _aEquipping the community: choosing the right technology
505 0 _aPart III. Positioning to win the broader game
505 0 _aRethinking functional management
505 0 _aReshaping markets and organizations management agenda
650 _aInternet marketing
650 _aCustomer relations
700 1 _aArmstrong, Arthur G.
_eauthor
942 _2ddc
_cBOOK
690 _aBusiness & money