000 01935nam a22004697a 4500
999 _c19290
_d19289
003 OSt
005 20231103144945.0
008 230520s1988 nju 001 0 eng d
020 _a0139557822
040 _cQCPL
082 _a658.452
100 1 _aSolomon, Muriel
_eauthor
245 1 1 _a"What do I say when ..."
_b: a guidebook for getting your way with people on the job
_c/ Muriel Solomon
264 1 _aEnglewood Cliffs, New Jersey :
_bPrentice Hall,
_c[1988]
300 _axvi, 296 pages
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _aIncludes index.
505 0 _aPart I. What to say to the people you work for
505 0 _aHow to communicate with a difficult boss
505 0 _aThe three principles of complaining to achieve your aim
505 0 _aPreparing for presentation that will win points with your boss
505 0 _aFour strategies that favorably shape the boss's perception of you
505 0 _aSetting the stage to ask for a raise
505 0 _aPart II. What to sat to the people you work with
505 0 _aSending the right message to vexing colleagues
505 0 _aSpeaking up and speaking out
505 0 _aFor guidelines for criticizing your peers
505 0 _aPersuasion strategies to use when you have no authority
505 0 _aHow to capture the attention of your peers
505 0 _aPart III. What to say to the people who work for you
505 0 _aFour sure-fire ways to nurture loyalty from staff
505 0 _aHow to motivate a demoralized
505 0 _aActivating nonperformers to action
505 0 _aEncouraging troublesome workers to act responsibly
505 0 _aThree cardinal rules for running dynamic meetings
505 0 _aExtracting great ideas from your group
650 _aBusiness communication
650 _aCommunication in personnel management
942 _2ddc
_cBOOK