| 000 | 01857nam a2200493 4500 | ||
|---|---|---|---|
| 999 |
_c19074 _d19073 |
||
| 003 | OSt | ||
| 005 | 20231103144828.0 | ||
| 008 | 230504s2003 cau b 001 0 eng d | ||
| 020 | _a0897933524 | ||
| 040 | _cQCPL | ||
| 082 | _a303.69 | ||
| 100 | 1 |
_aAlson, Sheila _eauthor |
|
| 245 | 1 | 0 |
_aPeace in everyday relationships _b: resolving conflicts in your personal and work life _c/ Sheila Alson & Gayle Burnett |
| 264 | 1 |
_aAlameda : _bHunter House Publishers, _c[2003] |
|
| 300 | _axvi, 220 pages | ||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references (page 211) and index. | ||
| 505 | 0 | _aPart 1. Changing the way we fight | |
| 505 | 0 | _aResolving conflict peacefully is a choice | |
| 505 | 0 | _aIdentifying what triggers conflict | |
| 505 | 0 | _aCooling down and centering | |
| 505 | 0 | _aLetting go of blame | |
| 505 | 0 | _aPart 2. Being present | |
| 505 | 0 | _aIs the conflict really about this incident | |
| 505 | 0 | _aIs the conflict only between us? | |
| 505 | 0 | _aIs the conflict really about what happened? | |
| 505 | 0 | _aIs the conflict about something in the past? | |
| 505 | 0 | _aHow can we bring the conflict back into the present? | |
| 505 | 0 | _aPart 3. Engaging the other persons as a conflict-solving partner | |
| 505 | 0 | _aTransforming the relationship through communication | |
| 505 | 0 | _aCreating an opening by listening | |
| 505 | 0 | _aClearly communicating your needs and feelings | |
| 505 | 0 | _aCreating the "we" | |
| 505 | 0 | _aPart 4. Creating peace | |
| 505 | 0 | _aNegotiating a conflict | |
| 505 | 0 | _aDealing with difficult people | |
| 505 | 0 | _aInterpersonal war and peace | |
| 650 | _aConflict management | ||
| 650 | _aInterpersonal conflict | ||
| 700 | 1 |
_aBurnett, Gayle B. _eauthor |
|
| 942 |
_2ddc _cBOOK |
||