000			01424nam a22003977a 4500
999			_c17846 _d17845
003			OSt
005			20231110153525.0
008			230202s1993 nyua 001 0 eng d
020			_a0525936769
040			_cQCPL
082			_a658.85
100	1		_aZaiss, Carl D. _eauthor
245	1	0	_aSales effectiveness training _b: the breakthrough method to become partners with your customers _c/ Carl D. Zaiss and Thomas Gordon
264		1	_aNew York : _bDutton, _c[1993]
300			_ax, 237 pages : _billustrations
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
500			_aIncludes index.
505	0		_aIntroduction : two views of sales
505	0		_aWhy the traditional sales model doesn't work
505	0		_aThe paradigm shift in sales
505	0		_aSelling in the synergistic paradigm
505	0		_aHow to listen more effectively to buyers and others
505	0		_aGreater sales results through listening
505	0		_aHow to break through to new levels of self-expression
505	0		_aThe impact of authentic communication
505	0		_aHow to resolve conflicts so that no one loses
505	0		_aShape your own future or be shaped by it
650			_aSelling
650			_aSales personnel _vTraining of
650			_aCustomer relations
700	1		_aGordon, Thomas _eauthor
942			_2ddc _cBOOK
690			_aBusiness & money