000			02149nam a22005417a 4500
999			_c16642 _d16641
003			OSt
005			20231110153448.0
008			220728s2006 nyua|||| b||| 001 0 eng d
020			_a0072964464
040			_cQCPL
082			_a651.7
100	1		_aLocker, Kitty O. _eauthor
245	1	0	_aBusiness administrative communication _c/ Kitty O. Locker
250			_aSeventh edition
264		1	_aNew York : _bMcGraw-Hill/Irwin, _c[2006]
300			_axxx, 686 pages : _billustrations
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references and indexes.
505	0		_aPart one. The building blocks of effective messages
505	0		_aChapter 1. Business communication, management, and success
505	0		_aChapter 2. Building goodwill
505	0		_aChapter 3. Adapting your message to your audience
505	0		_aChapter 4. Making your writing easy to read
505	0		_aChapter 5. Planning, composing, and revising
505	0		_aChapter 6. Designing documents and screens
505	0		_aPart two. Letters and memos
505	0		_aChapter 7. Informative and positive messages
505	0		_aChapter 8. Negative messages
505	0		_aChapter 9. Persuasive messages
505	0		_aChapter 10. Sales, fund-raising, and promotional messages
505	0		_aPart three. Interpersonal communication
505	0		_aChapter 11. Communicating across cultures
505	0		_aChapter 12. Working and writing in groups
505	0		_aPart four. Reports
505	0		_aChapter 13. Planning, proposing, and researching reports
505	0		_aChapter 14. Analyzing information and writing reports
505	0		_aChapter 15. Using graphs and other visuals
505	0		_aChapter 16. Making oral presentations v. Job hunting
505	0		_aChapter 17. Resumes
505	0		_aChapter 18. Job application letters
505	0		_aChapter 19. Job interviews, follow-up letters and calls, and job offers
650			_aBusiness communication
650			_aCommunication in management
942			_2ddc _cBOOK
690			_aBusiness & money