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			Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons by Fitzsimmons, James A [author] Fitzsimmons, Mona J [author] Edition: Sixth edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, [2008] Availability: Items available for reference: Main Library: Room use only (1)Call number: R 658 F562s 2008. Save to lists Add to cart (remove)
			Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne by McDonald, Malcolm [author] Frow, Pennie [author] Payne, Adrian [author] Edition: Third edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: Chichester, West Sussex : John Wiley & Sons, [2011] Availability: Items available for reference: Main Library: Room use only (1)Call number: R 658.802 M478m 2011. Save to lists Add to cart (remove)
		Local cover image	The future of service post-COVID-19 pandemic, volume 1 : rapid adoption of digital service technology / Jungwoo Lee, Spring H. Han, editors by Lee, Jungwoo [editor] Han, Spring H [editor] Series: ICT and evolution of work Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Singapore : Springer, [2021] Online resources: Click here to access online Availability: Items available for loan: Accessible online (1). Place hold Save to lists Add to cart (remove)
		Local cover image	Services marketing : people, technology, strategy / Christopher Lovelock by Lovelock, Christopher [author] Edition: Fourth edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: Singapore : Pearson Education, [2001] Availability: Items available for loan: Main Library (1)Call number: C 658.8 L911s 2001. Place hold Save to lists Add to cart (remove)