Includes bibliographical reference and indexes.

Introduction : labour process theory in retrospect and prospect

Part I. The core theory

Debating labour process theory and the sociology of work

Developing labour process analysis : themes from industrial sociology and future directions

Labour process theory and critical realism

The core theory : critiques, defences and advances

Part II. Classic themes revisited

Skill and the labour process : the conditions and consequences of change

Normative control and beyond in contemporary capitalism

The repertoire of employee opposition

Renewing and revising the engagement between labour process theory and technology

Gender, labour process theory and intersectionality : une liaison dangereuse?

Old ambiguities and new developments : exploring the emotional labour process

Embodying labour

The globalization of service work : anaylsing the transnational call centre value chain

Go with the flow : labour power mobility and labour process theory

Making space for geography in labour process theory

Beyond the blank slate : identities and interests at work