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Handling difficult people : what to do when people try to push your buttons / John Townsend

By: Material type: TextTextPublisher: Mandaluyong City : OMF Literature, 2007Description: 123 pagesContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789710495191
Subject(s): DDC classification:
  • 248.4
Contents:
Be honest about life with difficult people
Understand why people are difficult
Diagnose the disease
Release what doesn't work
Decide what you want
Invite God in
Get ready to grow
Find others who are safe and sane
Take a stance
Use words well
Act with confidence
Commit to the process
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book Lagro Branch Reference Section Circulation C 248.4 T748h 2007 (Browse shelf(Opens below)) Available 124434d

Originally published in the U.S.A under the title Handling Difficult People.

Includes bibliographical references (pages [124]).

Be honest about life with difficult people

Understand why people are difficult

Diagnose the disease

Release what doesn't work

Decide what you want

Invite God in

Get ready to grow

Find others who are safe and sane

Take a stance

Use words well

Act with confidence

Commit to the process

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