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Business administrative communication / Kitty O. Locker

By: Material type: TextTextPublisher: New York : McGraw-Hill/Irwin, [2006]Edition: Seventh editionDescription: xxx, 686 pages : illustrationsContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0072964464
Subject(s): DDC classification:
  • 651.7
Contents:
Part one. The building blocks of effective messages
Chapter 1. Business communication, management, and success
Chapter 2. Building goodwill
Chapter 3. Adapting your message to your audience
Chapter 4. Making your writing easy to read
Chapter 5. Planning, composing, and revising
Chapter 6. Designing documents and screens
Part two. Letters and memos
Chapter 7. Informative and positive messages
Chapter 8. Negative messages
Chapter 9. Persuasive messages
Chapter 10. Sales, fund-raising, and promotional messages
Part three. Interpersonal communication
Chapter 11. Communicating across cultures
Chapter 12. Working and writing in groups
Part four. Reports
Chapter 13. Planning, proposing, and researching reports
Chapter 14. Analyzing information and writing reports
Chapter 15. Using graphs and other visuals
Chapter 16. Making oral presentations v. Job hunting
Chapter 17. Resumes
Chapter 18. Job application letters
Chapter 19. Job interviews, follow-up letters and calls, and job offers
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book Main Library Reference Section Circulation C 651.7 L815b 2006 (Browse shelf(Opens below)) Available 102142d

Includes bibliographical references and indexes.

Part one. The building blocks of effective messages

Chapter 1. Business communication, management, and success

Chapter 2. Building goodwill

Chapter 3. Adapting your message to your audience

Chapter 4. Making your writing easy to read

Chapter 5. Planning, composing, and revising

Chapter 6. Designing documents and screens

Part two. Letters and memos

Chapter 7. Informative and positive messages

Chapter 8. Negative messages

Chapter 9. Persuasive messages

Chapter 10. Sales, fund-raising, and promotional messages

Part three. Interpersonal communication

Chapter 11. Communicating across cultures

Chapter 12. Working and writing in groups

Part four. Reports

Chapter 13. Planning, proposing, and researching reports

Chapter 14. Analyzing information and writing reports

Chapter 15. Using graphs and other visuals

Chapter 16. Making oral presentations v. Job hunting

Chapter 17. Resumes

Chapter 18. Job application letters

Chapter 19. Job interviews, follow-up letters and calls, and job offers

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