Includes bibliographical references and indexes.

Part one. Innovative management for a changing world

The changing world of management

The evolution of management thinking

Part two. The environment of management

The environment and corporate culture

Managing in a global environment

Managing ethics and social responsibility

Managing start-ups and new ventures

Part three. Planning

Organisational planning and goal setting

Strategy formulation and implementation

Managerial decision making

Part four. Organising

Designing organisation structure

Managing change and innovation

Managing human resources

Managing diversity

Part five. Leading

Understanding individual behaviour

Leadership

Motivating employees

Communication in organisations

Leading teams

Part six. Controlling

Managerial quality and performance

Managing the value chain, information technology and e-business

Capstone chapter : making effective management happen