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Peace in everyday relationships : resolving conflicts in your personal and work life / Sheila Alson & Gayle Burnett

By:

Alson, Sheila [author]

Contributor(s):

Burnett, Gayle B [author]

Material type: Text

TextPublisher: Alameda : Hunter House Publishers, [2003]Description: xvi, 220 pagesContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

0897933524

Subject(s):

DDC classification:

303.69

Contents:

Part 1. Changing the way we fight

Resolving conflict peacefully is a choice

Identifying what triggers conflict

Cooling down and centering

Letting go of blame

Part 2. Being present

Is the conflict really about this incident

Is the conflict only between us?

Is the conflict really about what happened?

Is the conflict about something in the past?

How can we bring the conflict back into the present?

Part 3. Engaging the other persons as a conflict-solving partner

Transforming the relationship through communication

Creating an opening by listening

Clearly communicating your needs and feelings

Creating the "we"

Part 4. Creating peace

Negotiating a conflict

Dealing with difficult people

Interpersonal war and peace

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Book	Bagong Silangan Branch Reference Section	Circulation	C 303.69 Al461p 2003 (Browse shelf(Opens below))	Available	126557d

Includes bibliographical references (page 211) and index.