Clayton, Mike <br/><br/>
How to speak so people listen  : grab their attention and get your message heard 

 - ix, 234 pages :  illustrations 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780273786375 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations<br/>Oral communication<br/>Interpersonal communication
<br/><br/><label>Dewey Class. No.: </label>658.452