TY  - BOOK
AU  - Thomsen, Elizabeth
TI  - Rethinking reference: : the reference librarian's practical guide for surviving constant change
SN  - 155570364X
U1  - 025.52 
PY  - 1999///
CY  - New York
PB  - Neal-Schuman Publishers
KW  - Reference services (Libraries)
KW  - United States
N1  - Includes bibliographical references (p. 283-285) and index
ER  -