TY  - BOOK
AU  - Evans, James R.
TI  - Continuous quality improvement and performance excellence: : with OBE supplements
SN  - 9781305297487
U1  - 658.4013 
PY  - 2015///]
CY  - Singapore
PB  - Cengage Learning Asia
KW  - Total quality management
KW  - lcgft
N1  - Includes bibliographical references
ER  -