TY - BOOK AU - Serrano,Josephine B. TI - Phoenix book of business correspondence SN - 9710603825 U1 - 658.45 PY - 1995///] CY - Quezon City PB - Phoenix Publishing KW - Commercial correspondence KW - Business communication KW - English language KW - Business English N1 - Includes bibliographical references (page 145); Part 1. The English language; Business English; History of English language; Readability efficiency; Part 2. Business correspondence in English; Effective business letters; Certain conventions of business letters; Parts of business letter; Types of business letter; Business reports; Club correspondence ER -