Heil, Gary <br/><br/>
Employee management and customer service in the retail industry 
/ Gary Heil, Chris Thomas 
 - xi, 190 pages 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>047172324X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Retail trade--Personnel management<br/>Retail trade--Employees
<br/><br/><label>Index Terms--Genre/Form: </label>
<br/><br/><label>Dewey Class. No.: </label>658.87