TY - BOOK AU - Lehman, Carol M. AU - Dufrene, Debbie D. TI - Business communication SN - 0538875208 U1 - 658.45 PY - 1999///] CY - Cincinnati, OH PB - South-Western College Publishing KW - Commercial correspondence KW - Business report writing KW - Business communication KW - lcgft N1 - Includes index ER -