Cohen, Steven <br/><br/>
The effective public manager  : achieving success in a changing government 
/ Steven Cohen, William Eimicke, Tanya Heikkila 
 - 4th edition 
 - xxvii, 377 pages 
<br/><br/>Includes bibliographical references (pages 345-363) and index. 
<br/><br/>The perpetual crisis in public management Defining effective public management How to find and keep good people Developing effective working relationships Structuring systems, tasks, and responsibilities Understanding and applying innovation strategies in the public sector The art and craft of contracting Gathering, organizing, and using information Mastering the budgetary process Shaping organizational goals and strategies Communicating with the public, the media, and stakeholders Surviving and thriving in public service 
<br/><br/><label>ISBN: </label>9780470282441 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration
<br/><br/><label>Index Terms--Genre/Form: </label>
<br/><br/><label>Dewey Class. No.: </label>352.3