TY - BOOK AU - Hall, Stephen AU - Blappert, Troy AU - O'Brien, Christopher J. TI - First class service 2: : English for the tourism and hospitality industry SN - 9789814392761 U1 - 428.24 PY - 2012///] CY - Singapore PB - Cengage Learning Asia KW - English language KW - Conversation and phrase books (for tourism industry employees) KW - Tourism industry KW - Terminology KW - lcgft ER -