TY  - BOOK
AU  - Younger,Heather R.
TI  - The art of active listening: : how people at work feel heard, valued, and understood
SN  - 9781523003907
PY  - 2023///]
CY  - Oakland, California
PB  - Berrett-Koehler
KW  - Listening
KW  - Attention
KW  - Interpersonal relations
N1  - Includes bibliographical references and index
UR  - https://go.gale.com/ps/i.do?p=GVRL&sw=w&u=phqcpl&v=2.1&it=etoc&id=GALE%7C56VV&sid=bookmark-GVRL
ER  -