Younger, Heather R. <br/><br/>
The art of active listening  : how people at work feel heard, valued, and understood 
/ Heather R. Younger 
 - First edition 
 - 1 online resource :  illustrations 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781523003907 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Listening<br/>Attention<br/>Interpersonal relations