TY - BOOK AU - Longenecker,Justin G. AU - Petty,J.William AU - Palich,Leslie E. AU - Hoy,Frank TI - Small business management: : launching and growing entrepreneurial ventures SN - 9780357039410 U1 - 658.022 PY - 2020///] CY - Boston, Massachusetts PB - Cengage KW - Small business KW - Management KW - Entrepreneurship N1 - Includes bibliographical references and index; Part 1. Entrepreneurship : a world of opportunity; The entrepreneurial life; Integrity, ethics, and social entrepreneurship; Part 2. Starting from scratch or joining an existing business; Starting a small business; Franchises and buyouts; The family business; Part 3. Developing the new venture business plan; The business plan : visualizing the dream; The marketing plan; The organizational plan : teams, legal structures, alliances, and directors; The location plan; Understanding the firm's financial statements; Forecasting financial requirements; Forecasting financial requirements; Financing the small business; Planning for the harvest; Part 4. Focusing on the customer : marketing growth strategies; Building customer relationships; Product development and supply chain management; Pricing and credit decisions; Promotional planning; Global opportunities for small businesses; Part 5. Managing growth in the small business; Professional management and the small business; Managing human resources; Managing small business operations; Managing the firm's assets; Managing risk ER -