TY  - BOOK
AU  - Newell,Eric
TI  - Mastering Microsoft Dynamics 365 implementations
SN  - 9781119789321
U1  - 005.5 
PY  - 2021///]
CY  - Indianapolis, Indiana
PB  - Sybex
KW  - Customer relations
KW  - Management
KW  - Data processing
KW  - Microsoft Dynamics AX
N1  - Includes index; Stages of an implementation overview; What to do before you begin a project; Four keys to consider when buying an ERP or CRM solution; How to evaluate and buy business application software; Organizing your team for success and project governance; Sprints and tools needed to run your project; Change management throughout your project; Organizing your business by processes; Independent software vendors--filling gaps and managing partnership; Factors for a successful project kickoff; Designing the software collaboratively; Requirements gathering and staying "in the box"; Conference room pilots; Dealing with challenges mid-project; Customizations vs. configurations and how you manage them; Data migration--early and often; Environment management and deployments; Testing; Training for all; Going live; Hypercare; Support and enhance your project; Bringing it all together; The bottom line
ER  -