TY - BOOK AU - Sharma,B.R. TI - E-commerce management: : text and cases SN - 9789393884046 U1 - 658.872 PY - 2022/// CY - New Delhi PB - Random Publications KW - Electronic commerce KW - Management KW - Case studies N1 - Includes bibliographical references (pages [342]-343) and index; Electronic commerce; The world of e-retailing and e-retail management; Development of e-commerce technology; E-shopping for consumers; The digital retailer and customer relationship management; E-commerce and e-business management; The role of marketing database management; Multi-channel coordination and e-business; Management information system ER -