Andrews, Jean

CompTIA A+ guide to IT technical support / Jean Andrews, Joy Dark, Jill West - Tenth edition - li, 1161 pages : color illustrations

"IT tech support comprehensive"--Cover. Includes index.

Taking a computer apart and putting it back together All about motherboards Supporting processor and upgrading memory Supporting the power system and troubleshooting computers Supporting hard drives and other storage devices Supporting I/O devices Setting up a local network Network infrastructure and troubleshooting Supporting mobile devices Virtualization, cloud computing and printers Windows versions and customer services Installing windows Maintaining windows Troubleshooting windows after startup Troubleshooting windows startup Securing and sharing windows resources Security strategies and documentation macOS, Linux, and Scripting Appendix A. Safety procedures and environmental concerns Appendix B. Entry points for startup processes Appendix C. CompTIA acronyms

9780357108291


Computer technical support--Examinations--Study guides
Computer technicians--Certification--Study guides

004.068076