TY - BOOK AU - Jones,Frances Cole TI - The wow factor: : the 33 things you must (and must not) do to guarantee your edge in today's business world SN - 9780345517890 U1 - 658.409 PY - 2009///] CY - New York PB - Ballantine Books KW - Success in business N1 - Includes bibliographical references (pages [183]-184); Section 1. Practice; Retrain your brain; Look for angels wearing overalls; Create camaraderie; Offer others an all-access pass; Don't work in a goat's stomach; Adopt a renaissance attitude; Recognize "opportunity costs"; See the whole board ; think several moves deep; Pick limiting features; "No one can make you feel inferior without your consent"; Don't break your own heart; Section 2. Know; Manners matter; Stick a fork in me; The six layer of why; Master the medium; Sign with style; The must-have FAQ; It's all in the timing; Human resources : an insider's guide; The artful dodge; "You can discover more about a person in an hour of play than in a year of conversation"; You must have the cattle; Section 3. Do; Plan for courage; Job search secret : "do it, delegate it, or delete it; Have a thick face; Do go there; Call with no news; Keep current outside your comfort zone; Have a scheme (or at least a blog); Favor the moment; Brain barter; Build an advisory board; Don't ask permission ER -