TY  - BOOK
AU  - Goldman,Steven L.
AU  - Nagel,Roger N.
AU  - Preiss,Kenneth
TI  - Agile competitors and virtual organizations: : strategies for enriching the customer
SN  - 0442019033
U1  - 658.812 
PY  - 1995///]
CY  - New York
PB  - Van Nostrand Reinhold
KW  - Competition
KW  - Organizational change
KW  - Customer services
N1  - Includes bibliographical references (pages 399-402) and index; Part I. Confronting change and uncertainty; What is agility and why do we need it?; The emergence of a new industrial order; Agility : a framework for mastering change; The transition to agility; Part II. Thriving on change and uncertainty; Leading, learning, and thinking; Virtual organizations; Enriching the customer; Customizing agile business strategies; Barriers to assimilating agility; Enabling systems and infrastructures; Measuring agility : a self-assessment approach
ER  -