TY - BOOK AU - Sexton,Donald E. TI - Value above cost: : driving superior financial performance with CVA, the most important metric you've never used SN - 9780136043324 U1 - 658.8 PY - 2009///] CY - Upper Saddle River, New Jersey PB - FT Press KW - Marketing KW - Management KW - Economic value added N1 - Includes bibliographical references (pages 311-328) and index; Marketing and financial performance; How CVA affects financial performance; CVA over time; Perceived value; Costs; Managing CVA; Managing CVA over time; Utilizing CVA for strategic decisions; Utilizing CVA for marketing program decisions; Building the marketing accountability scorecard; Organizing to manage CVA ER -